Message Templates

+ New Template
Templates produce copy-paste text (WhatsApp compatible). Variables like {{guest_name}} are filled in automatically when used from a booking. Available: {{guest_name}}, {{property}}, {{property_address}}, {{arrival_date}}, {{departure_date}}, {{num_persons}}, {{num_nights}}, {{total}}, {{prepayment_pct}}, {{prepayment_amount}}, {{remaining_balance}}, {{booking_ref}}

On booking

Booking confirmation
Hello {{guest_name}}, Thank you for your booking at {{property}}! 📅 Arrival: {{arrival_date}} 📅 De…
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Day before arrival

Arrival reminder
Hello {{guest_name}}, Just a reminder that your stay at {{property}} begins tomorrow, {{arrival_dat…
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First day of stay

Welcome message
Welcome to {{property}}, {{guest_name}}! 🏡 We hope you had a pleasant journey. Here are a few remin…
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Day before departure

Departure reminder
Hello {{guest_name}}, Just a reminder that your stay at {{property}} ends tomorrow, {{departure_dat…
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Manual / Quick reply

Quick reply — Check-in info
Check-in at {{property}} is from 15:00. If you arrive earlier, you are welcome to leave your luggage…
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Quick reply — WiFi
WiFi network: [NETWORK_NAME] Password: [PASSWORD] Connect at {{property}} — just select the network…
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